We recently spoke to Bruno Cristovao from Copy Magic to see how WOMOW was working for them. Their business has embraced the transparency of consumer feedback and he urges other business owners to do the same..."Some business owners are afraid to ask their customers for feedback, which worries me as they're missing out on a huge opportunity to promote themselves and they're doing their business a disservice. Online customer reviews are helping people find us on the web, and more importantly, to create trust and get a sense of who we are as a business."
"It took a few months for us to build our reviews, but the more reviews we get, the more enquiries we get from our online forms. We now staple a 'Review Us' flyer to every invoice we send out. Just one job that came from someone finding us on WOMOW paid for more than a year's worth of promotion, so it's great value for money. The customer was a multi-national business and we have done repeat business!"
"I know that some businesses are still wasting money on Yellow Pages and White Pages - they're the slow moving dinosaurs of the industry. Everyone's searching for businesses with a reviewed reputation online these days and WOMOW are the experts in this field . We are not the Mr Bigs of the print industry, but with customer reviews on WOMOW, we feel that it highlights that we can compete and facilate change in our business. Our focus on personalised customer service is paying off and we're growing at 30% per annum. The growth has allowed us to invest back into the community."
Bruno Cristovao, Copy Magic
http://www.womow.com.au/biz/Copy-Magic-Beaconsfield/
